Terms of service.
These terms and conditions which include any conditions overleaf constitute the entire contract between the customer and Easylife Energy by Angstrom Gas and Electric Ltd. No waiver, alteration or modification of this contract shall be valid unless made in writing and signed off by Easylife Energy by Angstrom Gas and Electric Ltd.
This quotation is based on Easylife Energy by Angstrom Gas and Electric Ltd and the ‘customer‘. This is the person who accepts the quotation.
This quotation is provided by our surveyor and shall not be used by other contractors for the purpose of quoting. Easylife Energy by Angstrom Gas and Electric Ltd may also use sub-contractors to carry out the part or the whole of the contract.
All works will be carried out between the hours of 08.00 and 18.00 Monday to Friday but may on occasion need to use a reasonable amount of overtime to achieve completion. Should any overtime or unsociable working hours be used these will be discussed with the customer beforehand.
Easylife Energy by Angstrom Gas and Electric Ltd shall be entitled to make a reasonable additional charge if work is varied by the customer.
Easylife Energy by Angstrom Gas and Electric Ltd shall not be liable for delays or non-performance due to strikes, lock-outs, hostilities, act of god, acts of third parties, accidents or other events not within direct reasonable control.
The quotation is calculated on charges at the time it is prepared, the quotation is only valid for 3 months. Easylife Energy by Angstrom Gas and Electric Ltd reserves the right to decline the work detailed on the contract should after a survey think fit to do so. Should this action become necessary, the liability of the Company in these circumstances is limited to the refund of any deposit paid by the customer and these sums will be refunded immediately. Any extra expenses incurred by the company or losses suffered shall be chargeable to the company.
Materials and appliances supplied under this contract shall remain the property of Easylife Energy by Angstrom Gas and Electric Ltd until the full contract is paid in full.
We will require access of the property at all reasonable time whilst the work is being carried out. In this period the customer is responsible for clearing and replacing furniture and other household objects, carpets, vinyl’s and special flooring from the site of work (including the roof space). Easylife Energy by Angstrom Gas and Electric Ltd will lift and replace normal softwood floorboards where required. Painting of pipes, radiators and other fittings, the re-instatement of decorations and plaster work and replacement/modification of shelving etc will be the customer’s responsibility.
All necessary paperwork and authorisation will be obtained by Easylife Energy by Angstrom Gas and Electric Ltd from governing bodies, etc before the start of installation.
If Easylife Energy by Angstrom Gas and Electric Ltd are required to carry out pressure testing and purging of the customers pipe work and appliances where the connection of the meter outlet is required, the customer is to provide:
Access at all times to enable the work to be carried out within a reasonable time scale.
Continuity of work
Electric power for the use of electrical tools and necessary lighting and ladders etc for the use on non domestic properties.
During this period we would expect free use of water, electricity and gas to enable us to complete the work in accordance with the contract.
Due to the company’s policy continuous improvements, the customer shall have the benefit of any modification the company may make to its products and procedures, albeit these changes may be made without prior notice to the customer.
Any concession, latitude or waiver allowed by the company at any time shall be without prejudice by strict and full rights under this contract and shall not prevent the company subsequently exercising such rights.
Where combined boilers are supplied, hot water flows will be reduced if more than one tap or outlet is used simultaneously. This is not a fault and is a characteristic of most combination boilers.
When Easylife Energy by Angstrom Gas and Electric Ltd quote to install commercial gas catering equipment, if there is already a gas interlock on the system then we will presume that the extraction and ventilation system has been installed to the correct standards. If on point of commissioning the extraction and ventilation is not up to standards then the client will have to arrange to get this work sorted, so it complies with current regulations.
Our engineers may need to gain access to the main or garage roof of the property if a vertical flue is installed, condensation pipe coming from the loft etc. Easylife Energy by Angstrom Gas and Electric Ltd does not hold any liability for damage to a roof if engineers have to gain access.
The price Easylife Energy by Angstrom Gas and Electric Ltd quotes includes the removal of all non dangerous materials including your old boiler and central heating parts we replace.
The contract price quoted is subject to any changes in Value Added Tax.
Payment of the contract will be due once an invoice has been produced to the customer and within 14th days at the latest unless the customer is entering into a credit agreement with Easylife Energy by Angstrom Gas and Electric Ltd then payment will be due immediately.
The boiler warranty is given direct from the boiler manufacturer and this is usually a parts and labour warranty. The warranty for external components such as a programmer supplied and fitted by Easylife Energy by Angstrom Gas and Electric Ltd are only covered by a parts warranty.
The boiler should be serviced annually to maintain this warranty and this will be setup after installation.
Your warranty will be void if you or a non qualified Gas Safe engineer interferes with the heating systems.
The warranty will not cover the following:
Products that have been moved from their original installation.
Any repair that is required as a result of anything other than a fault to the boiler or of failure of the boiler itself.
Any damage caused by hard water scale deposits or sludge resulting from corrosion.
Any damage, whether accidental, negligent, malicious or otherwise.
CANCELLATION RIGHTS
If you have arranged a loan agreement with our Finance corporate partner, you are within your legal rights to cancel this at any time within 14 days of signing the agreement but must be given in writing to Easylife Energy by Angstrom Gas and Electric Ltd. However, if the installation has commenced within this time, you will immediately become liable to settle the full installation costs.